Improving Adherence & Health Outcomes | Blog | ActualMeds

Real Stories & Real Impact: Revealing the Critical Role of Medication Reconciliation in Long-Term Care

Written by ActualMeds Team | Feb 18, 2025 3:04:34 PM

 

When patients transition between healthcare settings, medication errors can slip through the cracks with potentially serious consequences. In long-term care facilities, where residents often manage multiple chronic conditions, proper medication reconciliation isn't just about maintaining a list – it's about ensuring patient safety and quality of care.

Every time residents move between care settings – whether from home to a nursing facility, or from hospital back to long-term care – their medications need careful review and reconciliation. This process involves more than just comparing current medications to previous ones. It requires understanding the patient's full medication history and why changes may have occurred during transitions.

Caught in Time: Patient Stories from the Front Lines

Case 1: Critical Psychiatric Medications

In a particularly concerning case, a resident with bipolar disorder had their medications (Depakote and lithium) incorrectly transcribed during admission. These medications require careful management, as sudden discontinuation can lead to serious consequences including suicidal ideation. The error was caught through medication reconciliation and corrected within 48 hours.

Case 2: Managing Complex Conditions

Another resident with COPD had their maintenance medication (Trilogy Ellipta) discontinued during a hospital stay. While the hospital focused on acute treatment with nebulizers, they didn't restart the maintenance medication upon discharge. Through comprehensive medication review looking at pre-hospital medications, this oversight was identified and corrected, ensuring proper ongoing management of the resident's chronic condition.

Case 3: The Importance of Catching Medication Allergies

A resident was discharged from the hospital on duloxetine, despite having a documented allergy to the medication. Through careful medication reconciliation, this potentially dangerous oversight was caught and corrected immediately. This case highlights why thorough review of patient histories, including allergies, is crucial during transitions.

From Insight to Action: The Path Forward

The stakes are too high to maintain the status quo. Every day without proper medication reconciliation puts residents at risk of:

- Life-threatening allergic reactions from overlooked drug allergies

- Dangerous deterioration of chronic conditions when maintenance medications are missed

- Mental health crises from incorrect psychiatric medication management

- Preventable pain and suffering from medication gaps

- Regulatory citations that can impact facility operations

Facing new regulatory stringency around transitions of care post-acute care facilities must act now to implement robust medication reconciliation processes. This means:

  1. Implementing systems that enable comprehensive review of complete medication histories, not just recent prescription orders at admission to the facility
  2. Training staff to respond to clinically significant medication issues within mandatory 24-hour windows
  3. Establishing clear protocols for medication management during transitions between care settings
  4. Investing in technology and expertise to support effective medication reconciliation

The cost of inaction – measured in patient harm, regulatory penalties, and compromised care quality – far exceeds the investment required to get medication reconciliation right. As regulations continue to evolve and scrutiny increases, facilities that fail to prioritize proper medication management put both their residents and their operations at risk.

The evidence is clear from real patient cases: proper medication reconciliation saves lives, prevents suffering, and protects facilities. The time to act is now.